Effective Date: Jan 1 2026
Business Name: Sobczak Exteriors
Main Website: https://sobczakexteriors.com

Sobczak Exteriors LLC respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, submit a form, request an estimate, schedule an appointment, communicate with us, or use our services.

By using our website or submitting your information, you agree to this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Phone number
Email address
Property address or service location
Information about your window project or home improvement needs
Appointment preferences
Messages or notes submitted through our website, forms, text messages, emails, or phone calls

We may also collect limited technical information automatically when you visit our website, such as:

IP address
Browser type
Device type
Pages visited
Website usage data
Referral source

2. How We Use Your Information

Sobczak Exteriors LLC may use your information to:

Respond to your inquiry
Contact you about your estimate request
Schedule, confirm, or remind you about appointments
Provide customer service
Send service-related communications
Follow up regarding your home improvement project
Improve our website, advertising, and customer experience
Maintain business records
Comply with legal, regulatory, or carrier requirements

3. Phone, Email, and SMS Communications

By providing your phone number, email address, or other contact information, you agree that Sobczak Exteriors LLC may contact you regarding your inquiry, estimate request, appointment, services, or related follow-up.

This may include phone calls, emails, and text messages.

4. SMS/Text Message Privacy

If you provide your mobile phone number and opt in to receive text messages, Sobczak Exteriors LLC may send you SMS/text messages related to:

Your inquiry
Appointment scheduling
Appointment confirmations
Appointment reminders
Service updates
Customer care
Follow-up communications

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS/text messages at any time by replying STOP. For help, reply HELP.

Consent to receive text messages is not a condition of purchasing any goods or services.

5. SMS Consent Is Not Shared

Sobczak Exteriors LLC does not sell, rent, or share your mobile phone number, SMS opt-in information, or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services necessary to deliver SMS communications.

6. How We Share Information

We may share your information with trusted service providers who help us operate our business, such as:

Website hosting providers
Customer relationship management platforms
Scheduling tools
Email and SMS communication providers
Advertising and analytics platforms
Contractors or service personnel involved in fulfilling your request

These providers may only use your information as necessary to perform services on our behalf.

We may also disclose information if required by law, regulation, legal process, or to protect our rights, property, customers, or business operations.

We do not sell your personal information.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar tracking technologies to understand website activity, improve performance, measure advertising effectiveness, and enhance user experience.

You may adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly without cookies.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, internet transmission, or electronic storage system is completely secure. We cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including customer communication, business records, legal compliance, dispute resolution, and service follow-up.

10. Your Choices

You may request to update, correct, or delete your personal information by contacting us.

You may opt out of marketing or follow-up communications by using the unsubscribe link in an email, replying STOP to text messages, or contacting us directly.

Please note that we may still send necessary service-related communications related to active inquiries, appointments, or services.

11. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

12. Third-Party Websites

Our website may contain links to third-party websites. Columbia Windows is not responsible for the privacy practices, content, or policies of third-party websites.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through our main website:

https://sobczakexteriors.com/